One question a week, and you can read the team's mood
Every week, Kwoji Pulse asks colleagues one closed question, in the tab where they already play. Answering takes one tap. The organization only reads averages, never an individual answer.
- A 1 to 5 rating, once a week
- Optional quarterly eNPS
- Anonymity threshold of 3 to 5 responses
How it works
One wave a week
The question opens on Monday and closes on Friday at 6 pm, in the organization's time zone. People answer with a 1 to 5 rating from the Pulse card in the Cohesion space, which the Games tab points to until you have voted. When the organization wants to dig into a topic, an optional extra question is added, which you can skip. Answering earns no points and counts toward no leaderboard.
A quarterly eNPS, if you want it
Once a quarter, the weekly question gives way to the eNPS, rated 0 to 10. Admins can switch this quarterly wave off and keep only the weekly question.
Reminders that single no one out
On a paid plan, a reminder can go out on Thursday in the team's Slack or Teams channel, and by email to only the people who have not answered yet. The organization does not know who gets that email.
Anonymity lives in the database
No result is shown under the anonymity threshold: 5 responses by default, which only the account owner can set to 4 or 3, never lower. A lowered threshold only applies to the following waves.
There is no per-person screen. No result is shown while the wave is open. When two groups are almost the same people, only one of them is shown, so that comparing them cannot reveal a rating.
Seven days after a wave closes, a response is no longer linked to its author's account. Responses are kept for the whole duration of the contract, until the organization's owner deletes them.
To handle this week
In the Overview of Insights, the “To handle” list points to where to look, using fixed rules applied only to figures already on screen: an average dropping sharply, a group staying below the organization's average, or a group usually shown that falls under the response threshold. Each signal comes with an action, such as seeing the details, scheduling a game or copying a message to nudge the team, and is followed up in one click: take in hand, review in 4 weeks or not relevant. A signal you take on comes back when it is due, with what moved (the published mood before and after, the games the group played): observed facts, not proof of cause and effect. One signal, one action, and you see what changes.
Read by team, by group and by manager
In the Overview, results can be read by team, by tenure band and by two dimensions you define yourself (a site, a job family), and the Table view gives each group's participation, under the same anonymity rules. Each group is frozen at the time of the vote: moving to another team later reveals nothing about a past answer.
Manager access is off by default. If you turn it on, a manager reads the average of their reports, without their own answer, once the wave is closed and only above the threshold. You can allow or refuse it manager by manager.
After a low rating
If you name a contact person (HR partner, works council, occupational health), a low rating shows “Want to talk about it?” with a way to reach them. Nothing about it is recorded, and the employee writes to that person themselves, under their own name.
The same low rating offers to leave an anonymous comment of up to 500 characters. It is linked to no account, no team and no rating, and only admins read it, once the wave is closed. It stays out of the printable report and the exports.
An AI summary, if you switch it on
On a paid plan, admins can turn on “AI features”, which are off by default. When each wave closes, Kwoji then writes a summary of a few sentences and the main themes of the comments. It is written by a Mistral model hosted by Scaleway in France, in the Paris region, which only receives the figures already on screen and the text of that wave's comments.
What is free, what is paid
On the free plan
- Switch Kwoji Pulse on and let the team vote
- Choose whether to ask the quarterly eNPS
- Name the contact people for low ratings
- See the number of responses for each wave
With a paid plan (Standard or Enterprise)
- The trend over the last twelve waves and the eNPS
- Results by team, by dimension, by tenure and by manager
- The “To handle” list, the anonymous comments and the AI summary
- Slack, Teams and email reminders, the PDF report and CSV and Excel exports
- The extra question read by theme, the weekly result shared with members, and the effect of a follow-up
The Standard plan costs $4 per member per month billed yearly, up to 200 members. Collecting before you pay means you never buy an empty chart.
The questions we get asked.
Can a manager see what someone answered?
No. No screen shows an individual answer, and the rule is enforced by the database, not just the interface. If the organization opens access to managers, they only see the average of their reports, without their own answer and above the anonymity threshold.
How many responses before a result shows?
5 by default. The account owner can go down to 4 or 3, never lower, and the change only applies to the following waves.
What is eNPS?
The employee Net Promoter Score: everyone rates from 0 to 10 how likely they are to recommend their company as an employer, and the score is the share of 9 and 10 ratings minus the share of 0 to 6 ratings. Kwoji Pulse asks it once a quarter, and you can switch it off.
How long are responses kept?
A response is detached from its author's account seven days after its wave closes, then kept for the whole duration of the contract, until the organization's owner deletes it. Averages are recalculated every time they are shown.
Keep reading
The one meeting everyone shows up for.
Create your organization in two minutes. Invite the team. The rest takes care of itself.